Return Policy

Returns can be made within 30 days of the purchase date for a refund. Items must be returned in original condition to be eligible. Shipping on the original order will not be refunded.

If you have an issue with an item outside of the return window, we cannot guarantee a refund or exchange, but please feel free to reach out with any questions. We may be able to work with the original supplier.

All sale items and items marked "FINAL SALE" are not eligible for return or exchange.

To submit a return request, click HERE

Shipping

Shipping Process

Note: Carriers are currently experiencing some delays. Tracking updates and transit may take a little longer than usual.

Orders will be processed, packaged, and shipped from Montana within 1 to 4 business days of placing your order. Once the package is tendered to the carrier, transit times/delivery date are provided by the carrier with tracking.

Shipping is calculated based on weight & size of the items in the order, shipping method chosen, and package destination.

After the package has been tendered to the carrier, Tawny Pine Adventure Collective is not responsible for damaged, missing, or delayed packages. However, if you do encounter an issue, please feel free to reach out to us and we will do our best to help figure things out with the carrier.

Local Pickup & Delivery

Free local delivery in the Great Falls area is available upon check-out.

If you are not eligible for free delivery but would like to pick up your package in Great Falls, please reach out to us via social media or the "Contact Us" page to set up a pickup time and location.

International Shipping

Sorry! We currently don't ship outside the United States.

Shipping Materials

We are doing our best to offer Earth-friendly packaging while complying with shipping requirements and ensuring your items arrive safely.

Cardboard boxes, kraft mailers, tissue paper, kraft paper, and the mail inserts can generally be composted, reused, or recycled. Check with your local composting and recycling facilities if you are unsure of the materials they accept.

For now, the tape used on our boxes is not biodegradable or recyclable with the box, so please remove this before recycling or shredding boxes for compost.

Gift Wrapping

We offer gift wrapping upon request. Request gift wrapping by filling out the "Special Instructions for Seller" box in your cart. You may add a custom note that we will include in the package. A packing slip that omits prices will also be included.